Our company name is printed on all packages. On the shipping label below the ship-to address, it will say in small type, “Order from American Girl.” All mail correspondence from American Girl will include our company name above the return address.
Standard shipping
Our goal is to ship your order as quickly as possible, subject to availability (we’ll inform you if an item is temporarily out of stock), receipt of payment, and credit authorization.
Standard delivery is free for orders of $175 or more. Delivery estimates appear at checkout, and delivery calculation starts on the first business day after the order is placed (business days are Monday through Friday, not including holidays). Use guaranteed rush shipping to ensure arrival by a specific date (see second table below for options and pricing).
If an oversized item is in your order, the shipping price changes based on the chosen speed of delivery: $25 for Standard, $45-55 for Faster, $55-70 for Fastest.
In most cases, we ship to PO boxes, APOs/FPOs, US territories, Alaska, and Hawaii by First Class Priority Mail. The order may be shipped in multiple boxes.